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Privacy Policy – Aqua Care India

At Aqua Care India, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the details you share with us when you visit our website, book a service, or contact our team. By using our website and services, you consent to the practices described in this policy. We may update this page periodically, and we encourage you to review it regularly to stay informed about how we protect your data.

Information We Collect

We collect personal information that you voluntarily provide when booking an appointment, requesting a repair, or contacting us. This may include your name, email address, phone number, home address, appliance details, and preferred service time slot. We also collect non-personal information such as browser type, device information, and pages visited, which helps us improve our website and services.

  • Personal details such as name, phone number, email address, and service address.
  • Service-related information including appliance type, issue description, and booking history.
  • Technical data such as IP address, browser type, and website usage patterns.

We use your information strictly to provide and improve our services. This includes confirming bookings, assigning technicians, sending service updates, processing payments, and responding to your queries. We may also use your contact details to inform you about offers, service reminders, or important updates related to your appliance care, but only if you have given us permission to do so.

Aqua Care India does not sell, rent, or trade your personal information to third parties. We may share limited details with our verified technicians and trusted service partners solely for the purpose of completing your requested service. All such partners are required to maintain the confidentiality of your information and use it only for the intended purpose.

We take reasonable security measures to protect your personal data from unauthorised access, misuse, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account details and passwords confidential if you use any login-based feature on our website.

You have the right to access, correct, or delete your personal information at any time. If you wish to update your details, opt out of promotional messages, or request deletion of your data, please contact us using the details below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before sharing any personal information. This Privacy Policy applies only to information collected by Aqua Care India through our website and services.

If you have any questions or concerns about this Privacy Policy, please contact us at aquacare945@gmail.com or service@aquacareindia.in, call us at +91 7715851034 / +91 7715851033, or write to us at Shop No.2, Sai Sankalp (Bldg), Behind Sai Baba Mandir, Gala Nagar, Nallasopara (E) – 401209. Your continued use of our website and services indicates your acceptance of this Privacy Policy.